Industries
16 ways to use AI for restaurants to cook up business success
AI in restaurants is transforming the food industry through smarter service and more streamlined operations. Explore the benefits and possibilities in our guide.
Latest stories
Article
7 min read
AI for home furnishing: Use cases and future trends
What is AI for home furnishing? AI in home furnishing refers to the use of artificial…
Ebook
1 min read
Modernise your B2B CX: how to improve customer satisfaction, internal performance and the bottom line
It’s no surprise that consumers across the world have higher expectations when it comes to customer…
State of Manufacturing CX 2023
Download the State of Manufacturing CX 2023 report for actionable CX insights built for manufacturers in today’s ultra-competitive environment.
Article
5 min read
Why manufacturers must shift gears from product to CX, powered by AI
Times are changing. According to research, sixty six per cent of manufacturers are planning to launch…
Women in Leadership
At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.
Infographic
Top trends to watch in Healthcare CX
See how leading healthcare companies are transforming their technology to deliver modern, secure experiences across many different stakeholder groups.
How to use AI to reduce service costs in manufacturing
Cutting costs without sacrificing quality can be a challenge. Find out how to power up your manufacturing CX with AI.
Article
3 min read
From the Customer’s lens: Order to cash - the Issue of integration in manufacturing
Many of the largest manufacturers have grown through acquisition, and this means bringing together so many…
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