Artificial intelligence
16 ways to use AI for restaurants to cook up business success
AI in restaurants is transforming the food industry through smarter service and more streamlined operations. Explore the benefits and possibilities in our guide.
Latest stories
Article
7 min read
AI for home furnishing: Use cases and future trends
What is AI for home furnishing? AI in home furnishing refers to the use of artificial…
Article
5 min read
Human-centred AI for HR: What it is + why it matters
What is human-centred AI for HR? Human-centred AI for HR is an employee service (ES) solution…
Article
8 min read
12 ways AI is changing customer expectations
Artificial intelligence is changing modern businesses by making them more efficient, agile, and capable of delivering…
Whitepaper
1 min read
Thriving during peak seasons with AI
For retailers, it feels like the stakes of peak season are rising each year, and they’re…
Women in Leadership
At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.
Video
4 min read
WATCH NOW: How to keep customers satisfied during periods of hypergrowth
While hypergrowth may be a problem every entrepreneur dreams of, keeping customers satisfied while a new…
Article
1 min read
AI in customer service quality assurance: A complete guide
AI in quality assurance can evaluate 100 percent of customer interactions, identify problematic cases and uncover training opportunities to elevate your CX.
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Article
4 min read
The role of artificial intelligence in enhancing the festive season shopping experience in the UK
It’s no secret that the festive holidays are one of the busiest times for most retailers…
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